Customer Support
At Photoworks, we believe very strongly in providing our customers the best support we can offer. Please use this area of our web site to answer your questions on file preparation, on-line proofing, exhibit handling and exhibit storage.
Feedback
We would appreciate feedback on your customer service experience with Photoworks. As our customer, we want to be sure you are fully satisfied. Please take a moment and complete our online Customer Feedback Form to let us know how we did!
Sending Graphics And Image Files
It is generally a good idea to compress graphics and image files. We recommend compressing Mac files with StuffIt and Windows files with a Zip utility. Please follow up with a call to the digital services department to make sure they received the file without any problems, and fax a hard copy to show your layout.
If your file attachments are larger than 3MBs, please call or email us before sending the files. We'll send you special instructions with a private FTP link. If you have more questions on preparing an image or graphics file for output on any of our digital output devices, please contact us for more information.
Trade Show Exhibit Handling Request
If you have a trade show exhibit in storage with us, getting your booth shipped to your next show is just a click away! Please use our on-line Request For Exhibit Handling Form to get your booth out of storage and on it's way to your next show.